Toppz Ontario Login: Email or Username, in English or French

Logging In at toppz.ca

Toppz keeps its buttons in a menu down the left side of the screen rather than across the top. The yellow Login button there opens a box that takes either your email address or the username you chose at registration.

1. Type toppz.ca; it forwards to www.toppz.ca/en-ca, with the iGaming Ontario and BetGuard logos in the strip at the top.
2. Press the yellow Login button in the sidebar. The same box has its own address, toppz.ca/en-ca/?page=login.
3. Enter your email or username and the password exactly as you created them, because Toppz treats capital and small letters as different characters.
4. Tick the eligibility circle, which confirms you are fit to play, and press Login.

The Toppz log-in box in English (left) and in French (right), opened from Toronto at toppz.ca.

The French Log-In: CONNEXION

Toppz runs a complete French version of the site. Pick Français at the foot of the sidebar, or go to toppz.ca/fr-ca/?page=login, and the box becomes CONNEXION, with “E-mail/Nom d’utilisateur”, “Mot de passe” and a “Mot de passe oublié?” link. Your account and password are the same in either language. The French pages also call BetGuard by its French name, Garde-jeu.

When Google Shows You Topps

Toppz is spelled one letter away from Topps, the trading-card company, and Google in Canada treats “toppz login” as a typo: every result on the first page was a topps.com page. Add “casino” and toppz.ca/en/?page=login appears near the top. The App Store mix-up is the same, since a search for “toppz” returns Topps card apps. The simplest fix is to type toppz.ca yourself.

A Forgotten Toppz Password

From the log-in box, “Forgotten your password?” leads to a one-field page:

1. Enter your username or email under FORGOT PASSWORD? and press Password Reset.
2. Open the email Toppz sends to your registered address and click its link; the change only goes through once you do.
3. Back on toppz.ca, sign in with the new password.

If you remember neither the username nor the email, the page itself points you to support. Under the Toppz terms, players who lose their details, or think someone else has them, receive new security details by email from the support team. Accounts whose email was never confirmed through the activation link can be suspended, so check that message first if a correct password is refused.

After You Sign In

• Disconnected mid-game: Toppz says winnings are always kept, and a feature round in progress can usually be picked up again when you reopen the game from “Your Toppz”.
• A game that refuses to load: empty the cache and delete cookies in your browser before logging in again; if nothing changes, ask the Toppz Team whether the game is offline.
• One account only: the terms allow a single account per customer, and duplicates can be closed, so recover your existing log-in instead of registering again.

No Toppz App, and One That Pretends

Toppz publishes no app for iPhone or Android in Canada; it runs in the phone’s browser with the same sidebar and log-in box. Google Play in Canada does list an app called “toppz casino”, published by Hussain Mr Waheed, which has nothing to do with TWHG Inc. or the Ontario casino. Do not enter your Toppz details there. Casinos that do publish apps are compared on our Ontario casino apps page.

Idle Accounts at Toppz

Toppz measures inactivity by bets. When 12 months pass without one, it sends a reminder to your registered email, and from that email you get a 30-day window to sign in; miss it and CA$5 of real money is deducted, or whatever is left if the balance is smaller. Once 13 months have gone by since your last log-in, the CA$5 charge and the reminder repeat monthly until you sign in or the balance hits zero. A balance left at zero for half a year lets Toppz close the account.

Reaching the Toppz Team

Support runs 24/7 by live chat, on desktop and mobile and in several languages, and by email at support@toppz.ca, where Toppz aims to answer within 24 hours. No phone number is published. Closing an account is also done through Customer Support. Toppz is run by TWHG Inc., the operator of FireVegas too, yet the two keep separate accounts; the FireVegas login guide covers the sister site. Games, payments and the operator are covered in the Toppz Ontario review.