FireVegas Ontario Login: Email or Username, Reset

Logging In at firevegas.com

FireVegas opens its Ontario sign-in in a pop-up window on firevegas.com/en-ca, and it accepts either your email address or your username.

1. Open firevegas.com/en-ca; the top bar should show the BetGuard and iGaming Ontario logos.
2. Click login at the top right.
3. Type your email or username and your password, checking capitals: both are case-sensitive.
4. Confirm the I am eligible and fit to play circle, then press LOGIN.

FireVegas’s Ontario log-in window (left) and its Forgot Password page (right), both reached from a Toronto connection.

Unofficial FireVegas “Login” Sites

Google Canada lists firevegas.com first for “firevegas login”, but the same results include firevegascasinos.ca/login and firevegas-canada.com/login. Both are written as if they were the casino (“Sign in now”), neither mentions TWHG Inc. or the AGCO, and neither is the operator. A Finnish site, firevegas.fi, also appears. Sign in only on firevegas.com, the address iGaming Ontario’s register links to.

Resetting a FireVegas Password

Choose Forgotten your password? under the log-in fields. The Forgot Password page takes your username or email; press Password Reset and FireVegas emails a link that you must click to confirm the change.

• Username forgotten as well: the reset works with the email alone. If you cannot remember either detail, contact support, which issues new security details.
• Email never verified: the terms let FireVegas suspend an account until the activation link is confirmed, so finish that step after signing up.
• Someone else may know your details: tell support straight away; you are responsible for bets placed with the correct credentials.

Disconnections and Games That Will Not Load

FireVegas’s support page answers the two technical complaints players raise most often after signing in.

• Cut off mid-game: winnings stay in place, and a feature round can usually be resumed by relaunching the game from “Your FireVegas”.
• A game will not open: clear the browser cache and cookies and log in again; if it still fails, the FireTeam can say whether the game is down for maintenance.
• Pending withdrawals: a withdrawal waits 48 hours before it reaches the payments team, and you can reverse it in that time, so be sure before you log out.

The FireVegas Inactivity Fee

FireVegas counts activity by bets, not log-ins, and the Ontario terms (version 3.0) set a fee on idle accounts.

1. After 12 months without a bet, FireVegas emails a reminder.
2. From that email, you have 30 days to log in. If you do not, CA$5 is taken from the real-money balance, or the whole balance if it is smaller.
3. From the 13th month since your last log-in, a reminder arrives each month with another CA$5 charge, until the balance reaches zero or you sign in.
4. An inactive account left at zero for six months in a row can be closed.

One account per person is allowed, and FireVegas closes the account on request through Customer Support.

The FireVegas Apps

The iPhone app, FireVegas – Online Casino, is sold by Fort Media Ltd and rates 3.73 from 44 ratings on the Canadian App Store; it needs iOS 14 and is only 23.3 MB. On Google Play, Firevegas from Whitehat Gaming has no ratings yet and 100+ downloads. Both use your website details, and the mobile site has the same lobby. The Ontario casino apps compared page ranks them among other operators.

Contacting the FireTeam

Live chat runs 24/7 on desktop and mobile, in several languages, and email goes to support@firevegas.com with a target reply within 24 hours. There is no phone line. FireVegas shares its operator with Toppz, which has its own account. The FireVegas Ontario review sets out the games, payments and account rules.