Casino Days Ontario Login: /on Address, Resets and Location

How to Log In to Casino Days in Ontario

Casino Days uses your email address as your log-in name. The Log in button sits at the top right of the page on a computer and at the bottom left on a phone.

1. Open casinodays.com/on, with the /on at the end, or the Casino Days app.
2. Choose Log in.
3. Enter the email and password you registered with. Show lets you check the password as you type it.
4. Switch on I confirm that I am fit to play. Casino Days asks for this confirmation before every log-in.
5. Choose Log in, and allow location access when your browser or phone asks.

Why the /on Matters

casinodays.com is one site serving nine markets, each on its own path: /on for Ontario, /ab for Alberta, /ca for the rest of Canada, and others for markets as far apart as New Zealand and Finland. Only Ontario and Alberta carry a Canadian provincial licence. The iGaming Ontario register lists casinodays.com/on, and your Ontario account lives there and nowhere else, so bookmark that address rather than the bare domain.

One Account, Even If You Forget the Password

Each player may hold one personal account at Casino Days, and you cannot open one for someone else. The operator’s own advice is plain: if you forget your password, do not register again, but request a reset from the log-in window.

Forgotten Password and Changes to Your Account

A forgotten password is fixed from the log-in window in a couple of minutes, by email. Changing the details on the account takes longer, because Casino Days handles those through its support team.

Resetting a Casino Days Password

Under the Log in button, choose Forgot password?. Casino Days asks for the email address associated with your account and, once you press Send reset link, emails you a link for setting a new password. If nothing arrives, check your spam folder before asking the chat team.

Changing Your Password

Once you are logged in, open the menu, choose My Account and change the password in the Profile section. Do it straight away if you think someone else has seen your details.

Changing Your Email, Name or Address

Other details cannot be edited on screen. Email helpdesk@casinodays.com with the details you want changed, the reason, and a document that shows them, such as ID for a change of name. The account currency is set by your country of residence and cannot be changed.

Nobody From Casino Days Will Ask for Your Password

No Casino Days representative will ever ask for your password, so anyone who does is not from the casino. The Ontario terms also make keeping it confidential your responsibility: the operator does not accept losses from misuse of your log-in details.

Location Checks: When Casino Days Will Not Let You Play

Ontario rules require Casino Days to confirm that you are physically in the province before you play, and its terms allow it to check each time you access the site and periodically afterwards. The check runs through Xpoint, a third-party geolocation service, and needs location permission on both your device and your browser.

Switching Location On

Turn location on in the device settings first: Privacy > Location on Windows, Location Services on a Mac or an iPhone, and Location on Android. Then allow it in the browser: in Chrome or Edge, set Location under Site settings or Site permissions to Ask before accessing; in Safari, allow location for websites.

In Ontario but Still Blocked

Turn off any VPN, iCloud Private Relay, ad blocker, and on Android, Developer Options. Switch from mobile data to Wi-Fi or the other way round, and give the device a moment to refresh its position. On a phone, Casino Days suggests switching airplane mode on for 15 seconds and then off again. If it still fails, contact the chat team with a short description and the steps you have already tried.

Logging In from Outside Ontario

From outside the province you can still log in and see your account details, but playing and depositing only work once you are back. If you have moved away for good, the chat team will take you through the next steps.

The Casino Days App

The iPhone app is Casino Days: Online Casino, published in the Canadian App Store by Golden Nebula Limited, the same company that holds the Ontario licence, and it needs iOS 15.6 or later. On Android it is the Google Play package com.casinodays.canada. Its listing is for Ontario players only, aged 19 and over, and the log-in is the same email and password as on the website. See how it compares in our guide to Ontario casino apps compared. Its store text and the data it declares are set out in our Casino Days app guide.

Keeping Your Casino Days Account Secure

• Log in only at casinodays.com/on or in the official app.
• Use a password you do not use anywhere else, and protect your email account, since reset links go there.
• Never share your password, whoever asks for it.
• Keep to one account; a second one is against the rules.
• Set deposit and loss limits early: lowering them is instant, but raising them takes 24 hours.

Help comes through live chat, around the clock, and by email at helpdesk@casinodays.com, which aims to reply within 24 hours; there is no support phone line. A formal complaint is acknowledged within 24 hours and resolved within 90 days, and if you disagree with the outcome you can take it to iGaming Ontario.

New to Casino Days? Creating an Account

Registration runs through a sign-up form supplied by a third party, Regily, so switch off blockers that stop embedded content before you start.

1. Choose Sign up at casinodays.com/on.
2. Enter your email address and set a password.
3. Confirm your nationality, full name, gender and address exactly as they appear on your ID; a missing detail gets the application rejected.
4. Set your deposit limits during sign-up or straight after it.

You must live in Ontario, temporarily or permanently, be 19 or older and be in the province when you play. Casino Days asks for documents once certain limits are reached, and sometimes at sign-up: ID, proof of address no older than three months and, depending on the method, proof of payment, uploaded in the Verification section of your profile. Reviews take 24 to 48 hours, and the minimum deposit is $20. The Casino Days Ontario review covers the games, payments and support in full.