Hollywood Casino Ontario Login: Your theScore Account

Your theScore Log-In Opens Hollywood Casino

Hollywood Casino has no separate account in Ontario. It is run by Score Media and Gaming Inc., the PENN Entertainment company behind theScore Bet and theScore Casino, and its help centre confirms that an existing theScore account signs in here with the same email and password.

1. Open the Hollywood Casino app from Score Media and Gaming Inc., or hollywoodcasino.com, and choose Log In.
2. Type the email and password you use at theScore Bet or theScore Casino; new players can register through Sign Up instead.
3. Enter the six-digit text code if the app asks for one, which happens when the place you sign in from is new to the account.
4. Allow the location check, and the account opens with the balance it shares with theScore.

The “Hollywood Casino in Ontario” article in the operator’s help centre, read from Toronto: theScore credentials work at Hollywood Casino, and password resets, email changes and closures apply to both.

What the Shared Account Means

• One password: resetting it in either app resets it in both, and the same goes for a new email or phone number.
• One balance: money you deposit at theScore is there when you open Hollywood Casino.
• One closure: closing the account in one app closes it in the other.
• Shared limits: responsible gambling limits you set apply across the brands.

Our theScore Casino login guide covers the same account from theScore’s side, including its log-in page at thescore.casino.

Why the Web Log-In Looks American

Opened from Toronto without signing in, hollywoodcasino.com shows Hollywood Casino’s US lobby, and its log-in page carries a 21+ badge, the US 1-800-GAMBLER helpline and a footer for Penn Sports Interactive, LLC. That page is shared with PENN’s American markets. In Ontario the legal age is 19, the operator is Score Media and Gaming Inc., and the province’s helpline is ConnexOntario at 1-866-531-2600. The Hollywood Casino app from Score Media and Gaming Inc., which describes itself as built for Alberta and Ontario, is the cleaner way in.

Hollywoodbets, PENN Play and Other Hollywoods

The name is crowded. A plain “hollywood login” search in Canada starts with Hollywoodbets, a separate betting company, then Universal Studios Hollywood and the Hollywood Bowl. Even “hollywood casino login” lists pennentertainment.com and Hollywoodbets among the results. On Google Play, PENN Play is PENN Entertainment’s loyalty app for its land-based casinos, not the online casino. None of these takes your theScore credentials.

Resetting a Hollywood Casino Password

Below the password field, Forgot your password? asks for the email on the account. Hollywood Casino emails a link, and the page it opens asks you to verify your identity through multi-factor authentication before you set a new password. Because the account is shared, the new password also applies at theScore Bet and theScore Casino. If the reset does not go through, contact Customer Support.

Codes by Text Only

Hollywood Casino’s two-step check sends a six-digit code by SMS to the phone number on the account when it does not recognise the place you are signing in from. Its help centre says codes are no longer available by email, for regulatory reasons, so keep your mobile number current. The switch is in the app’s My Account menu, under Settings and then Login Preferences, though regional rules can keep it on.

Location, Closing and Dormancy

• On a computer: install the GeoComply plug-in the first time, then allow it in the browser pop-up on later visits.
• On Android: set location for the app to “Allow all the time”. Remote desktop programs and VPNs make the check fail.
• Closing: ask Customer Support. The account is suspended rather than deleted, and theScore Bet closes with it.
• Twelve months with no log-in: the Ontario terms call the account dormant, and unclaimed balances can be forfeited, so do not let a year pass without signing in.

The Hollywood Casino App

On the Canadian App Store, Hollywood Casino from Score Media and Gaming Inc. rates 4.71 from 363 ratings and needs iOS 17. On Google Play it is listed as Hollywood Casino – Real Money, rated 2.9 from 2,854 ratings with 100,000+ downloads. You can move between it and the theScore apps with the same log-in. The Ontario casino apps compared page lists both store ratings beside other brands.

Hollywood Casino Support

Support runs 24/7 through in-app and website live chat, by email to support@hollywoodcasino.com, and by a call-back request. Mention that your account is in Ontario, because the help centre also serves PENN’s US states. The Hollywood Casino Ontario review details the games, payments and withdrawals.