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- NEO.bet Review:
Ontario Players
NEO.bet Ontario Review
NEO.bet Ontario Review
🕑 Updated: 21 October 2026
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NEO.bet is run in Ontario by Reactive Betting Ltd. under AGCO registration OPIG 1242835. We counted 1,464 games from 16 studios, led by Pragmatic, Hacksaw and Relax, plus 142 live tables. Deposits start at $10, support is 24/7 by chat and email, and the app rates 3.1. 19+.
Pros
Deep Hacksaw and Relax lists
87 live blackjack tables
Casino and sportsbook in one account
24/7 chat and email support
Clear complaint timelines
Cons
Payment methods not published
Up to $20 fee on unwagered deposits
Some payouts in working hours only
Little-used app, 3.1 on iPhone
No Games Global or phone line
Is NEO.bet Legal in Ontario?
Yes. NEO.bet is on the iGaming Ontario register at on.neobet.ca, approved for casino and sports betting. The Ontario site is run by Reactive Betting Ltd., a Maltese company (registration C80657) in St. Julian’s, registered with the AGCO under OPIG 1242835 and operating as an agent of iGaming Ontario.
| Check | What we found |
|---|---|
| Ontario operator | Reactive Betting Ltd., St. Julian’s, Malta |
| AGCO registration | OPIG 1242835 |
| Address on the register | on.neobet.ca |
| Products | Sportsbook, casino and live casino, one account |
| App | NEO.bet Canada on iPhone and Android |
| Age and location | 19+, physically in Ontario |
Use the Ontario address
NEO.bet also runs an international site at neo.bet, under a different company and different terms. The Ontario product lives only at on.neobet.ca, and its terms say plainly that the international version does not apply to players located in Ontario. NEO.bet checks your location continuously, including while you play, and access from outside the province is not allowed.
19+ – T&C Apply – Play Responsibly
NEO.bet Ontario Games
1,464 games from 16 studios
NEO.bet groups its casino by studio, and the studio page we read from Toronto listed 1,464 games from 16 studios. That is a mid-sized lobby for Ontario, but an unusually well-chosen one: it leans on the studios that slot players seek out rather than on large back catalogues.
| Studio | Games in the Ontario lobby |
|---|---|
| Pragmatic Play | 484 |
| Hacksaw Gaming | 161 |
| Wazdan | 143 |
| Relax Gaming | 118 |
| Push Gaming | 85 |
| Quickspin | 85 |
| Booming Games | 61 |
| Evoplay | 59 |
| Silver Bullet | 55 |
| Play’n GO | 49 |
| Thunderkick | 46 |
| Playson | 45 |
| Evolution | 25 |
| Gaming Corps | 20 |
| NetEnt | 16 |
| Red Tiger | 12 |
Pragmatic Play supplies a third of the list, and Hacksaw and Relax together almost as much again. Relax Gaming, with 118 games, is the studio behind several of the highest-RTP slots in Ontario, so its presence here matters if return is your first filter. What is missing is just as clear: NetEnt (16), Red Tiger (12) and Play’n GO (49) are thin, and there is no Games Global, so its progressive jackpots and the classic Microgaming catalogue are not here. NEO.bet also has a few games of its own, such as NEO.bet Sevens and Blackjack Neo. More on lobbies in our guide to online slots in Ontario.
Live casino: 142 tables, mostly blackjack
The live section listed 142 games: 87 blackjack tables, 29 baccarat, 17 roulette and 10 game shows, from Evolution and Pragmatic Play Live. Blackjack is clearly the focus, with a Top 10 shelf and tables that show the number of seats taken and the minimum stake before you sit down. Roulette and game shows are thinner than at Evolution-led casinos. Compare live floors in our guides to live casino in Ontario and online blackjack in Ontario.
NEO.bet Ontario: 1,464 games, 142 live tables
Operated by Reactive Betting Ltd. under AGCO registration OPIG 1242835. 19+.
The NEO.bet App
The Ontario app is NEO.bet Canada on the App Store, a light 22 MB download that needs iOS 15, rated 3.1 from 32 ratings. On Google Play the same product, “NEO.bet – Sports & Casino”, rates 2.3 from six reviews, with more than 1,000 installs. Both samples are small, so the scores say more about how few Ontario players use the app than about the app itself.
One detail to check: the store listing names Greenvest Betting Limited, the company behind the international NEO.bet, not Reactive Betting Ltd., the Ontario operator. Install the listing called “NEO.bet Canada”, not “NEO.bet International”. Our page on Ontario casino apps compared compares the alternatives.
NEO.bet Payments in Ontario
NEO.bet’s Ontario terms describe cards, bank transfers and e-wallets in your own name, and leave the exact list, with limits and timings per method, to the cashier you see after registering. The rules that apply to every method are in the terms:
| Rule | NEO.bet Ontario |
|---|---|
| Minimum deposit | $10 |
| Maximum withdrawal | $20,000 a day and $180,000 a year; larger amounts paid in daily instalments |
| Where withdrawals go | The method you deposited with; NEO.bet may require a bank transfer instead |
| Before withdrawing | NEO.bet may ask for deposits to be wagered at least once |
| Fee | Up to $20 if you withdraw a deposit you have not wagered |
| Large casino wins | Over $10,000 credited after NEO.bet confirms the win with the game studio |
| Maximum win | $1,000,000, jackpots included |
The two rules to note are linked. A deposit you withdraw without playing it through can cost up to $20, so do not use NEO.bet as a place to park money. And some payments may be processed only during working hours, so a request made on a Friday night can wait for Monday. For quicker cashiers, see the fastest-paying Ontario casinos.
NEO.bet Customer Support
Support runs 24/7 by live chat and email at support@neo.bet, and bettors can open a ticket on a specific bet straight from the betslip. There is no phone line. Complaints can also go by post to Reactive Betting in Malta.
NEO.bet aims to handle a complaint within one week, or up to 30 days if it needs to investigate. Complaints about a specific deposit, withdrawal or bet must be raised within 30 days of the transaction. If you are not satisfied, you can ask for a copy of your case file and take the matter to iGaming Ontario at 1-833-554-4263.
Is NEO.bet Safe?
NEO.bet is registered with the AGCO and operates under iGaming Ontario’s rules, including its customer care and dispute resolution programme. Two terms are worth knowing before you deposit.
Inactive accounts
An account with no login, logout or bet for 12 months becomes dormant. NEO.bet notifies you first; after that, a positive balance is charged $5 a month until it is used up or you log in again. Months spent on a break or self-exclusion do not count, and the fee can be refunded if a health problem kept you from your account.
Verification of large wins
A casino win over $10,000 is credited only after NEO.bet has confirmed it with the game studio. That is standard practice, but it means a big win can take longer to reach your balance than a small one.
Responsible Gambling at NEO.bet
| Tool | How it works at NEO.bet |
|---|---|
| Deposit limits | 24 hours, 7 days or one month |
| Loss limits | 24 hours, 7 days or one month |
| Short-term break | No deposits or bets; you can still log in and withdraw |
| Self-exclusion | Six months, one year or five years |
| BetGuard | Province-wide self-exclusion through iGaming Ontario, separate from NEO.bet’s own |
Tighter limits apply immediately; relaxing or removing one takes 24 hours. NEO.bet also says it monitors play for signs of harm and may contact you. If gambling stops being fun, ConnexOntario offers free, confidential help around the clock at 1-866-531-2600. More on responsible gambling and BetGuard.
NEO.bet vs Other Ontario Casinos
| NEO.bet | ToonieBet | Betano | |
|---|---|---|---|
| Games counted | 1,464 | 6,023 | 5,000+ |
| Live tables | 142 | 545 | About 790 |
| Minimum deposit | $10 | $10 | $5 |
| Phone support | No | Yes | No |
| iPhone app rating | 3.1 | 4.4 | 4.6 |
All three combine a sportsbook and a casino in one account. NEO.bet is the smallest of the three but the most selective, with deep Hacksaw and Relax lists; ToonieBet and Betano have far bigger lobbies and apps that more Ontario players use.
19+ – T&C Apply – Play Responsibly
Five Things to Check Before Your First Deposit
- That you are on on.neobet.ca, not the international neo.bet.
- Which methods and payout times the cashier shows for you, since the terms do not list them.
- That you will play your deposit through before withdrawing, or accept a fee of up to $20.
- That your ID is verified before your first withdrawal.
- That your deposit and loss limits are set before you play.
How We Reviewed NEO.bet Ontario
We read on.neobet.ca from a Toronto connection in October 2026: the Ontario version of the terms and conditions, the support and responsible gaming pages, the footer, and the casino and live lobbies, counting games studio by studio. App figures come from the Canadian App Store and Google Play, and the registration from the iGaming Ontario register. We did not open a funded account.
19+ – T&C Apply – Play Responsibly
FAQ’s – Frequently Asked Questions
- Is NEO.bet legal in Ontario?
Yes. NEO.bet is on the iGaming Ontario register at on.neobet.ca and is operated by Reactive Betting Ltd. under AGCO registration OPIG 1242835. You must be 19 or older and physically in Ontario.
- How many games does NEO.bet have in Ontario?
We counted 1,464 casino games from 16 studios in October 2026, led by Pragmatic Play, Hacksaw and Wazdan, plus 142 live dealer games, 87 of them blackjack.
- What is the minimum deposit at NEO.bet?
C$10. Withdrawals are capped at $20,000 a day and $180,000 a year, and go back to the method you deposited with.
- Does NEO.bet charge withdrawal fees?
It can. NEO.bet’s terms allow a fee of up to $20 if you withdraw a deposit you have not wagered.
- Does NEO.bet have a phone number?
No. Support is 24/7 by live chat on the site and by email at support@neo.bet.
NEO.bet Ontario: The Verdict
Global Rating
3.2
Casino Games
3.7
Payment Options
3.0
Customer Support
3.2
Mobile App
2.6
Experience
3.3
NEO.bet Ontario earns 3.2 out of 5. It is a sportsbook first with a compact, well-chosen casino: 1,464 games from 16 studios, strong on Hacksaw, Relax and Push Gaming, and 87 live blackjack tables.
It loses points on the cashier and the app. The terms leave methods and timings to the cashier, charge up to $20 to withdraw an unwagered deposit and may process some payouts only in working hours, and the Ontario app has few ratings and a store listing under another company’s name.
Choose NEO.bet if you bet on sports and like modern, high-volatility slots. Play your deposits through, verify early and use on.neobet.ca.
| Category | Score |
|---|---|
| Games and providers | 3.7 / 5 |
| Payments | 3.0 / 5 |
| Customer support | 3.2 / 5 |
| Mobile app | 2.6 / 5 |
| Overall experience | 3.3 / 5 |
